Customer Services Representative

About the Company

A long established and highly respected power tool company (importers and distributers) who are always one step ahead when it comes to technology and forward thinking to anticipate what the market needs.  They pride themselves on their innovative technology plus the excellent customer service they provide to ensure a seamless process from the point of ordering to delivery of the product.

Duties

• Dealing with inbound calls - queries on products, pricing, taking sales orders
• Providing technical advice on products
• Follow up on deliveries to customers
• Fast and accurate data entry 
• Multi tasking  - dealing with several queries and customers simultaneously

Skills and experience

• Previous call centre experience desirable but not essential - your attitude and phone manner are what count
• Clear communication skills - all phone based
• Fast typing/data entry 
• Building/tools background an advantage but not essential
• A fast learner to quickly get up to speed on the range of products on offer

This is a great opportunity to join a go ahead positive team who are fun to work with and supportive. If you are looking for a long term role with a technical slant where your employer will really reward your loyalty this is the role for you. Extensive ongoing training will be provided.  You just need to bring your positive attitude,and technical aptitude where nothing is too much trouble to keep your clients happy along with really fast data entry skills.

If this sounds like you please click on Apply now or contact Trish on 09 600 5150 or 027 700 1552 or trish@kingsrecruitment.co.nz